FAQ
RentHoliday-Home is a website, that matches landlords and lodgers of holiday houses and holiday apartments. Landlords of holiday homes can be private individuals or companies. The same is valid for potential tenants. Images can be attached to all adverts, to describe the object or the surroundings (e.g. photos or ground plans).
2. Do I have to pay for the service of RentHoliday-Home?
RentHoliday-Home is totally free of costs for all: landlords as well as tenants. If landlords add a link to their own personal website in their advert, they are required to place a link back from their own homepage to RentHoliday-Homes.
Please note: We never (!) request any payment from our users. In case someone tries to contact you by phone or email and asks in our name to pay for any of our services, this is fraud.
In case this has occurred to you, please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or at +351 911 972 537.
3. How do I find a holiday house or holiday home?
Pls. go to the page "Rent holiday house" and choose the category. Click on "search" to find more houses.
4. How can I offer my own house or apartment for rent?
To offer holiday homes on RentHoliday-Home is similar to the process of advertising them in a newspaper. To offer objects, you first need to register for free. It goes without saying, that your data will never be given to third parties. If you are already registered, you can login at the module LOGIN and create new adverts for objects. Of course you can also delete them later on, if you wish.
5. How can I change my adverts?
If you would like to change your advert, you should LOGIN first. There pls. click on "Your Homes". If you click on delete object the chosen object will be deleted from the database.
6. How can I change my personal data?
If you wish your personal data and contact data, you should LOGIN first. Then click on the link "Profile".
7. How can I unsubscribe the newsletter?
Underneath every newsletter email we send you will find a corresponding link. Pls. click on this to unsubscribe the newsletter. Pls. do not send us emails, requesting to unsubscribe you.
8. What am I supposed when I receive a request from a possible tenant?
Please reply to requests within 14 days. Please note: it is very important to click the contact link which is provided in the email. By clicking the contact link you are automatically forwarded to the request of the possible tenant. You can reply either by using the contact form or forwarding all information to your email address. If you do not reply a request within seven days our system will send you a reminder that is including the contact link. In case you have not clicked the contact link within the following seven days, your account will be temporarily disabled and your objects will not be shown. Therefore clicking the contact link is the automatic proof for our system that your advert is still active.
9. How can I activate my inactive account?
Either just click on the contact link or LOGIN on our homepage. After that, you have to verify your email address again.
10. How can I enable Java Script in my browser?
For the optimal display and use of rent-holiday-homes.com, your Java Script needs to be enabled. This can easily be done within a few seconds. Please follow the instructions below according to your type of browser:
Internet Explorer
1. Select 'Tools' from the top menu
2. Choose 'Internet Options'
3. Click on the 'Security' tab
4. Click on 'Custom Level'
5. Scroll down until you see section labelled 'Scripting'
6. Under 'Active Scripting', select 'Enable' and click OK
Mozilla Firefox
1. Select 'Tools' from the top menu
2. Choose 'Options'
3. Choose 'Content' from the top navigation
4. Select the checkbox next to 'Enable JavaScript' and click OK
Opera
1. click on the 'Tools' drop-down menu
2. Choose 'Preferences'
3. Click on 'Advanved'
4. Click on 'Content'
5. Check on the box nect to 'Enable Java' and click 'OK'
Netscape Navigator
1. Select 'Edit' from the top menu
2. Choose 'Preferences'
3. Choose 'Advanced'
4. Choose 'Scripts & Plugins'
5. Select the 'Enable JavaScript' checkbox and click OK
Apple Safari
1. Select 'Safari' from the top menu
2. Choose 'Preferences'
3. Choose 'Security'
4. Select the checkbox next to 'Enable JavaScript'
11. I'm having problems with changing or deleting seasonal prices.
Please enable your Java Script. This can easily be done within a few seconds. You can find the instructions on point 10.
12. How can I upload/delete pictures?
In order to upload pictures, please do the following:
- log in on our website
- Choose the object you want to upload a picture
- Go to ADD NEW IMAGE and then on image description insert the description of the picture.
- click the 'Browse' button.
- choose the picture you want to upload
- click on 'Upload'
- after a couple of seconds, your pictures will be displayed.
To delete pictures, please log in on your account and on Images Gallery you can delete the picture you want.
13. Unreliable Owners/Fraud
www.rentholiday-home.com does not represent the advertised objects, but provides the possibility for landlords and agencies to promote their property. Please note that our team is constantly trying to make sure that only proper adverts are displayed on our portal. However, www.rentholiday-home.com takes no responsibility for the existence, the features, the characteristics or the availability of objects.
Unfortunately, there are very rare cases of fraud on portals like www.rentholiday-home.com where objects are uploaded that do not exist. In those cases, the "property owners" do not reply emails or phone calls after they have received payment for deposit, and/or people discover that the object does not exist when they are already at the "location".
Therefore we recommend to do some research if the owner and his/her object exist, before you make any kind of payment. The follwing aspects might help you with this:
- Payments should not be proceeded via Western Union, but on a legal bank account.
- Does the object have a proper address? Is it possible to find it on Google Maps/Google Earth?
- Does the owner have a telephone number (best case: landline) where you can reach him?
- Is the object given an adequate price?
- How much is the deposit that is requested by the landlord? Is he insisting for various reasons that this payment should be done right away?
- Does the object have a homepage?
Please note that these are recommendations, but no guarantees. In case you are feeling insecure about a particular offer, you can contact our support at any time at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Furthermore, we would like to ask our users to report any scam on www.rentholiday-home.com to our support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Those objects will be removed from our portal right away.